Loyra

Support

We’re here to help — most answers are below.

Loyra is a wallet-first loyalty card for restaurants, cafés and any venue with a counter. Tap the venue’s QR code and your stamp card is added to Apple or Google Wallet in one tap — no account, no sign-up, no phone number required.

How it works

• Tap the QR code on the counter or table.
• Add your card to Apple or Google Wallet in one tap.
• Collect a stamp each visit — staff scan your card at the counter.
• Redeem — when the card is full, your reward is ready to claim.

Common questions

Where do my stamps live?

Your stamp card lives in your Apple or Google Wallet, and it updates itself after each visit. No app to install — it’s the same wallet you already use for cards and passes.

Do I need to create an account?

No. Loyra works with no account, no email, and no password.

I got a new phone — did I lose my stamps?

Your stamps are saved to your card, not just your phone. Re-open the venue’s page to add the card again; some venues let you attach a phone number to recover a card.

Run a venue?

Loyra is free for guests. If you run a restaurant, café or any venue with a counter and want wallet loyalty stamp cards on your own counter, we’ll get you set up — no hardware, live in minutes. Talk to us or email ⁨tech@vaia.my⁩.

Contact us

Still need help? Email ⁨tech@vaia.my⁩ and we’ll get back to you as soon as we can.